Delete Your Account
In the app (immediate)
- Sign in to OpenMind (web, iOS, or Android).
- Open your Profile / Settings.
- Choose Delete account and confirm.
Deletion is blocked while you have an upcoming paid session or an active series subscription — cancel those first so refunds and payouts can settle.
By request
Email support@openmind.comfrom the address on your account with the subject "Delete my account" and we will process it within 30 days.
What is deleted, what is kept
- Deleted/anonymized: your profile (name, email, demographics), avatar, notification history, and the link between you and your activity.
- Retained (required by law, anonymized): payment/transaction records and the security audit trail. These no longer reference your identity after deletion.
Deletion is permanent and cannot be undone.